Mar 7, 2019
Demographics, social media, personalization and online trust platforms. Customers are changing, along with their preferred communication channels and their expectations of good customer service. Keeping up with them requires an understanding of the technical tools available in customer service, as well as the branding possibilities in this new world of service.
Dixa is a customer friendship
platform out of Copenhagen looking to evolve the way companies
connect to and service their customers. Their CEO, Mads Fosselius,
talks with with Raul Porojan, Sales & Customer Success Specialist
at Project A.
Guest: Mads Fosselius, CEO of Dixa
Host: Raul Porojan, Sales & Customer Success Specialist at Project A
Language: English
RSS Feed: http://project-a.libsyn.com/rss
If you want to know more about Project A check out:
Blog: https://insights.project-a.com
Podcast: https://www.project-a.com/en/media/podcast
Newsletter: https://www.project-a.com/en/media/newsletter